Full-Service Pharmacy Benefit Management Solutions
As a full-service PBM, Native First Health offers claims processing, pharmacy network management, rebate aggregation services, member call center customer service, mail and specialty pharmacy services and clinical and formulary management. We combine state-of-the-art mobile technology, along with unique plan designs to assist our clients with identifying eligible members, converting them to cost-saving networks (340B, Medicare and commercial), and controlling drug spend dollars.
Native First Health has the capabilities to manage a client’s existing pharmacy benefit program or assist clients with establishing a new pharmacy benefit program for its Tribal members.
Pharmacy Network Management
Native First Health has over 69,000 participating pharmacies in its National Pharmacy Network, including all national pharmacy chains, regional pharmacy chains, and independent pharmacy associations. Over 99% of available retail pharmacies are in the Native First Health National Network. Native First Health is also a leader in the structure of custom pharmacy networks. Our effectiveness and experience at custom network design and management ensures patient access to treatment as the critical component of pharmacy benefit management. Additionally, Native First Health routinely consults with its clients to explore custom options aimed at achieving the optimum balance of pharmacy access and cost containment.
Disease Management
Native First Health’s disease management programs are designed to serve people with specific chronic conditions, including asthma, diabetes, congestive heart failure, coronary heart disease, depression, hypertension, hepatitis C and arthritis. Individuals with multiple conditions also benefit from our disease management programs. Our disease management programs help prevent complications caused by adverse drug reactions, poor medication adherence, or other identified therapeutic deficiencies. Our programs promote partnerships among the pharmacist, patient, and health care provider to enhance communication, improve collaboration among all parties, and improve therapeutic outcomes.
Medication Therapy Management (MTM)
Native First Health’s Medication Therapy Management (MTM) program is focused on improving therapeutic outcomes for members. Our program monitors and provides therapeutic mentoring to members taking prescription medications to manage defined or selected disease categories which include Diabetes, Asthma/COPD, Hypertension, Osteoporosis, and Dyslipidemia.
The success of our MTM Program is built upon our proven experience using a wide range of services designed to help members with multiple conditions by:
- Ensuring they take their medications correctly
- Improving medication adherence
- Detecting potentially harmful medication uses or combinations of medications
- Identifying gaps in care
- Educating members and health care providers
Our evidence-based program can integrate both pharmacy and medical data, when available, and is built upon multiple measures that demonstrate positive clinical outcomes for members. Pharmacists, physicians and PhDs develop, manage and evaluate the program for effectiveness.